At Sharpe Creative Designs, all our products are lovingly handmade and crafted to order. Because of this, processing and shipping times may vary slightly depending on the nature of the item. Please review our shipping policy below for details.

• All items are handmade to order.
   
• Standard processing time is 3–7 business days before dispatch.
   
• For personalised/custom orders, please allow 5–10 business days, as these require extra care and detail.
   
• During busy periods (e.g. holidays, sales, or seasonal demand), processing times may be slightly longer.
   

• Shipping costs are calculated at checkout based on your order size, weight, and destination.
   
• We currently offer:
   
  • Standard Shipping (Tracked) – Delivery within 3–5 business days after dispatch (UK orders).
     
  • Express Shipping (if available) – Delivery within 1–2 business days after dispatch (UK orders).
     
  • International Shipping – Delivery times vary depending on location (typically 7–21 business days). Please note that customers are responsible for any customs duties, taxes, or import fees.
     

• Delivery times are estimates and cannot be guaranteed. Once items are with the courier, Sharpe Creative Designs is not responsible for postal delays.
   
• You will receive a confirmation email with tracking details once your order has been shipped.
   

• In the rare event that your parcel is lost or significantly delayed, please contact us at [your email/contact info] and we will assist you in filing a claim with the courier.
   
• If your item arrives damaged, please contact us within 48 hours of delivery with photographs, so we can resolve the issue.
   

• Local pickup/collection may be available upon request. Please contact us to arrange this option.
   

• Please ensure your shipping address is entered correctly at checkout. We cannot be held responsible for delays or losses due to incorrect information.
   
• If you need an order by a specific date, please reach out to us before placing your order so we can confirm whether we can meet your timeline.